Shipping

Welcome to our shipping information page. Here, we will provide you with all the details you need to know about our shipping method using not tracked envelopes.

At Fenn Fire Studio, we understand the importance of efficient and cost-effective shipping options. That's why we offer the option to ship your orders using not tracked envelopes. This method is ideal for customers who prioritize affordability and are willing to accept a slightly longer delivery time.

When you choose the not tracked envelope shipping option, your order will be carefully packaged and sent in a secure envelope. While this method does not provide tracking information, it allows us to offer you lower shipping costs, which we pass on to you as savings.

It's important to note that not tracked envelope shipping does come with a few considerations:

1. Delivery Time: Due to the nature of not tracked envelopes, delivery times may vary. On average, you can expect your order to arrive within 7-14 business days. However, please be aware that unforeseen circumstances such as customs delays or peak shipping periods may cause slight delays.
2. Tracking Information: As mentioned earlier, not tracked envelopes do not come with tracking numbers. This means that once your order is shipped, we will not be able to provide you with real-time updates on its location. However, rest assured that we will do our best to ensure your order reaches you in a timely manner.
3. Lost or Delayed Packages: While rare, there is a small possibility that a not tracked envelope may get lost or experience delays during transit. In such cases, we kindly ask for your patience and understanding. If your order does not arrive within the expected timeframe, please reach out to our customer support team, and we will assist you in resolving the issue.

We strive to provide you with the best possible shipping experience, and we appreciate your understanding and cooperation when choosing the not tracked envelope shipping option. If you have any further questions or concerns regarding our shipping methods, please don't hesitate to contact our customer support team at vcmanagementcorp@gmail.com.

Returns

All sales are final. Returns and exchanges are not available. I’m here to answer any questions you might have before placing your order to ensure you can purchase with confidence and receive a piece you’ll love.

Thank you for choosing Fenn Fire Studio. We look forward to delivering your unique and eye-catching products to you soon!